On-Site Field IT & Telecom Technician

American Electric Power

Gahanna (OH)

On-site

USD 36,000 - 62,000

Full time

2 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

American Electric Power in Gahanna, OH is seeking an Operations Technician to independently perform advanced installation, maintenance, and repair of telecom and IT equipment and software. The role emphasizes safety, documentation, and cross-training within a team environment on-site.

The position is posted across multiple grades with education and experience requirements, offering a stable full-time career path at AEP.

Qualifications

Education/experience vary by grade: Associate degree or technical credential with 4 years' experience for Grade 4.
Bachelor's degree with 4 years' experience for Grade 5.
Bachelor's degree with 7 years' experience for Grade 6.

Responsibilities

Performs troubleshooting, system testing, take corrective actions, and produce required documentation.
Gains expert knowledge of various telecom and IT systems and cross-trains others.
Analyzes possible solutions using standard procedures.
Performs advanced to expert level installation, maintenance and repair of telecom/IT equipment and software.
Performs advanced troubleshooting and system testing with documentation.
Focuses on learning and advancing competency in multiple Telecom and IT technologies.
Manages small to intermediate level field projects.
Understands business unit and customer requirements.
Assists in adjusting resource demands and records data in databases.