Operations Technician- Operations Technician Prin

American Electric Power; Gahanna (OH); On-site; USD 36,000 - 62,000; Full time

Job summary

American Electric Power in Gahanna, OH is seeking an Operations Technician to independently perform advanced installation, maintenance, and repair of telecom and IT equipment and software. The role emphasizes safety, documentation, and cross-training within a team environment on-site.

The position is posted across multiple grades with education and experience requirements, offering a stable full-time career path at AEP.

Qualifications

• Education/experience vary by grade: Associate degree or technical credential with 4 years' experience for Grade 4.
• Bachelor's degree with 4 years' experience for Grade 5.
• Bachelor's degree with 7 years' experience for Grade 6.

Responsibilities

• Performs troubleshooting, system testing, take corrective actions, and produce required documentation.
• Gains expert knowledge of various telecom and IT systems and cross-trains others.
• Analyzes possible solutions using standard procedures.
• Performs advanced to expert level installation, maintenance and repair of telecom/IT equipment and software.
• Performs advanced troubleshooting and system testing with documentation.
• Focuses on learning and advancing competency in multiple Telecom and IT technologies.
• Manages small to intermediate level field projects.
• Understands business unit and customer requirements.
• Assists in adjusting resource demands and records data in databases.

Skills

Teamwork

Accountability

Safety awareness

Adaptability

Documentation

Education

Associate's degree in CS/EE/IT or technical credential (or HS diploma with 4 years' experience)

Bachelor's degree in CS/engineering or related technical field

Tools

Database systems

Asset tracking software

Job description

Operations Technician- Operations Technician Prin### Operations Technician- Operations Technician PrinApply: Gahanna, OH: Full time: Posted Today: End Date: November 6, 2026 (10 days left to apply): R19067**Job Posting End Date**11-06-2026Please note the job posting will close on the day before the posting end date.**Job Summary**Independently performs advanced to expert level installation, maintenance, and repair of a variety of telecommunications and IT related equipment and software, using accepted practices and procedures.**Job Description****What You’ll Do:*** Performs troubleshooting, system testing, take corrective actions, and produce required documentation.* Works to gain expert knowledge and understanding of various telecommunications and IT systems, related equipment, and business processes. Provide cross-training to others when required or as needed.* Analyzes possible solutions using standard procedures.* Perform advanced to expert level installation, maintenance and repair of various telecommunications/IT related equipment and software.* Perform advanced level troubleshooting and system testing, and produce required documentation.* Focus on learning and advancing present levels of competency in multiple Telecom and IT technologies.* Manage small/intermediate level field projects. Understand business unit and customer requirements.* Assist in adjusting resource demands as required.* Perform required entries into database and record keeping systems for work and asset tracking.Note: This position is posted in a range; Pay, title and grade will be based on the qualifications of the individual selected. **What We're Looking For:****Operations Technician(Grade 4)****Education**: Associate's degree in computer science, electrical/electronics engineering/technology or related field of study; or technical degree/certificate, or High School Diploma/GED with 4 years of relevant work experience. **Experience**: In addition to any experience required above, 2 years' technical or relevant work experience is required. **Operations Technician Sr(Grade 5)****Education:** Bachelor's degree in computer science, engineering, or related technical field is required. An equivalent combination of education and related experience may be considered. **Experience**: In addition to any experience required above, 4 years technical or relevant work experience is required.**Operations Technician Prin( Grade 6)****Education**: Bachelor's degree in computer science, engineering, or related technical field is required. An equivalent combination of education and related experience may be considered. **Experience**: In addition to any experience required above, 7 years technical or relevant work experience is required. **OTHER REQUIREMENTS:** * Must exhibit a positive, collaborative attitude working in a team environmen* Must be accountable for ones own work and advancement.* All above activities will be performed with an emphasis on safety for yourself and others.* Adapt to changing work schedules and priorities.**What You'll Get:**In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees. **Where Putting the Customer First Powers Everything We Do** At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you! AMERICAN ELECTRIC POWER (On-Site) #LI-Onsite#AEPCareers**Compensation Data****Compensation Grade:**SP20-004**Compensation Range:**$25.99 - $44.80The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.