On-Site Enterprise AV Technician — Up to $80K

Techead; Harrisburg (Dauphin County); Hybrid; USD 65,000 - 80,000; Full time

Job summary

TECHEAD is seeking a skilled on-site AV Technician in Harrisburg, PA to diagnose, troubleshoot, and maintain commercial AV systems for enterprise clients. You will travel to client sites, ensure high system uptime, and deliver superior service while supporting diagnostics and repairs.

Responsibilities include system diagnostics, issue resolution for cabling, preventative maintenance, inventory control, and clear communication with clients. Crestron, QSC, Zoom Rooms, and MTRs experience preferred.

Qualifications

• 3+ years of AV support in a corporate/enterprise environment.
• Direct troubleshooting experience with video walls, control systems, and DSPs.
• Familiarity with Crestron and QSC systems.
• Experience with video conferencing platforms such as Zoom Rooms and Microsoft Teams Rooms.

Responsibilities

• Diagnose, troubleshoot, and document AV system performance on client sites.
• Resolve hardware/software issues related to cabling (coax, ethernet, fiber).
• Perform preventative maintenance to keep conference rooms and AV systems at optimum levels.
• Manage inventory, tools, and parts for service calls.
• Provide face-to-face client support and communicate troubleshooting steps clearly.
• Coordinate with Engineering teams and manufacturers for complex resolutions.
• Work with manufacturers to obtain RMAs and parts for open tickets.
• Accurately log travel time, labor, and service notes in the ticketing system.

Skills

Video walls

Control systems

DSPs

UC platforms

Blueprints reading

Tools

Crestron

QSC

Zoom Rooms

Microsoft Teams Rooms

Logitech

Shure

Dante

Job description

TECHEAD is seeking a skilled on-site AV Technician in Harrisburg, PA to diagnose, troubleshoot, and maintain commercial AV systems for enterprise clients. You will travel to client sites, ensure high system uptime, and deliver superior service while supporting diagnostics and repairs.

Responsibilities include system diagnostics, issue resolution for cabling, preventative maintenance, inventory control, and clear communication with clients. Crestron, QSC, Zoom Rooms, and MTRs experience preferred.