On-Site Employment Services Specialist | Customer Support

Equus Workforce Solutions; El Paso (TX); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health, dental, life, and disability保险

401(k) retirement plan

Paid time off and paid holidays

Tuition assistance

Job summary

Equus Workforce Solutions is seeking an Employment Services Specialist (N. Loop) in El Paso, TX to welcome job seekers and provide front-line customer service, guiding visitors through our workforce center offerings.

The role supports digital check-in, scheduling, and smooth customer flow across in-person and virtual access points, while documenting services in Work In Texas and coordinating with partners to translate needs into job-ready solutions.

Qualifications

• High school diploma or equivalent; bachelor’s degree preferred.
• One to two years of workforce or customer service experience.
• Strong customer service, labor exchange, and employer interaction skills.

Responsibilities

• Welcomes job seekers and visitors with clear front-line assistance.
• Supports digital check-in and scheduling for in-person and virtual access.
• Directs customers to appropriate services and staff throughout the center.
• Documents services and outcomes in required workforce systems.

Skills

Customer service

Labor exchange

Employer interaction

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft 365

Work In Texas

AI-enabled platforms

Job description

Equus Workforce Solutions is seeking an Employment Services Specialist (N. Loop) in El Paso, TX to welcome job seekers and provide front-line customer service, guiding visitors through our workforce center offerings.

The role supports digital check-in, scheduling, and smooth customer flow across in-person and virtual access points, while documenting services in Work In Texas and coordinating with partners to translate needs into job-ready solutions.