Front-Line Career Services Specialist

Equus; El Paso (TX); On-site; USD 25,000 - 29,000; Full time

Job summary

Equus in El Paso, TX, is seeking an Employment Services Specialist (Northeast) to welcome job seekers, manage front-line assistance, and guide visitors through digital check-in and scheduling across in-person and virtual access points. This onsite role supports workforce-center operations and coordinates with boards to translate needs into hiring solutions.

The position requires a high school diploma (Bachelor’s preferred), 1–2 years in workforce or customer service, and proficiency with

Qualifications

• Education: High school diploma or equivalent; Bachelor’s preferred.
• Credentials: Certified Workforce Development Professional credential preferred.
• Experience: One to two years workforce or customer service experience.
• Skills/Abilities: Customer service, labor exchange, employer interaction.

Responsibilities

• Welcomes job seekers and visitors with clear, friendly front-line assistance.
• Supports digital check-in and scheduling across in-person and virtual access points.
• Directs customers to appropriate services and staff to ensure smooth flow.
• Assists customers with navigating digital tools, resources, and self-service options.
• Documents services and outcomes in Work in Texas; assists with referrals and labor exchange activities.

Skills

Customer service

Labor exchange

Employer interaction

Education

High school diploma or equivalent

Bachelor’s preferred

Certified Workforce Development Professional credential preferred

Tools

Work in Texas

Job description

Equus in El Paso, TX, is seeking an Employment Services Specialist (Northeast) to welcome job seekers, manage front-line assistance, and guide visitors through digital check-in and scheduling across in-person and virtual access points. This onsite role supports workforce-center operations and coordinates with boards to translate needs into hiring solutions.

The position requires a high school diploma (Bachelor’s preferred), 1–2 years in workforce or customer service, and proficiency with