On-Site Eligibility Specialist - Community Programs

Express Employment Professionals - Cincinnati East; Marinette (WI); On-site; USD 22,000 - 31,000; Full time

Job summary

Express Employment Professionals - Cincinnati East in Marinette, WI is seeking an Eligibility Specialist to greet customers, verify applications, and guide clients through program requirements on site. This role focuses on handling confidential information with discretion and delivering excellent customer service.

The ideal candidate will have 3+ years of administrative experience, a high school diploma or equivalent, and strong data-entry and computer skills.

Qualifications

• 3+ years of consistent office or administrative experience
• Demonstrated job stability and strong attendance history
• Ability to stay organized and multi-task in a fast-paced environment
• Professional customer service and communication skills
• Excellent computer and data-entry skills

Responsibilities

• Greet customers professionally at the front desk
• Answer and direct phone calls
• Schedule and manage client appointments
• Provide clear information regarding program eligibility
• Review and verify application information and documentation
• Enter data and process online or on-demand applications
• Assist with general administrative duties and provide excellent customer service by phone, email, and in person
• Maintain accurate, organized, and confidential records

Skills

Administrative skills

Customer service

Data entry

Attention to detail

Education

High school diploma or equivalent

Job description

Express Employment Professionals - Cincinnati East in Marinette, WI is seeking an Eligibility Specialist to greet customers, verify applications, and guide clients through program requirements on site. This role focuses on handling confidential information with discretion and delivering excellent customer service.

The ideal candidate will have 3+ years of administrative experience, a high school diploma or equivalent, and strong data-entry and computer skills.