Eligibility Specialist - Monroe, WI

Express Employment Professionals - Cincinnati East; Monroe (WI); On-site; USD 22,000 - 31,000; Full time

Job summary

Express Employment Professionals - Cincinnati East in Monroe, WI is seeking an Eligibility Specialist for a stable, full-time position in an office environment with growth opportunities.

The ideal candidate will bring strong administrative and customer service skills, a commitment to confidentiality, and the ability to guide clients through program eligibility. On-site, Monday–Friday dayshift; wage $19.00 per hour.

Qualifications

• 3+ years of consecutive office or administrative experience.
• Demonstrated job stability and strong attendance history.
• Professional customer service and communication skills.
• Strong computer and data-entry skills.
• High attention to detail and confidentiality.
• Bilingual skills are a plus, but not required.

Responsibilities

• Greet customers professionally at the Front Desk
• Answer and direct phone calls
• Schedule and manage client appointments
• Provide clear information regarding program eligibility
• Process online and on-demand applications
• Maintain confidentiality and detailed records

Skills

Office experience

Administrative skills

Customer service

Data entry

Attention to detail

Bilingual skills

Education

High school diploma or equivalent

Job description

Eligibility Specialist

Express Employment Professionals is hiring an Eligibility Specialist for a well-established organization in Monroe, WI. This role is ideal for someone seeking a stable, full-time, and long-term career in an office setting with opportunities to grow within the company.

We are specifically looking for dependable professionals with a consistent work history who enjoy working in an office environment and building long-term relationships with both clients and coworkers.

Schedule: Dayshift, Monday- Friday.

Wage: $19.00/hour

The ideal candidate brings a professional presence, strong administrative skills, and a genuine interest in serving limited and low-income households. If you are ready to work on-site and make a difference

Responsibilities

• Greet customers professionally at the Front Desk
• Answer and direct phone calls
• Schedule and manage client appointments
• Provide clear information regarding program eligibility
• Process online and on-demand applications
• Maintain confidentiality and detailed records

Required Qualifications

• Required 3+ years ofconsecutiveoffice or administrative experience
• Required Demonstrated job stability and strong attendance history
• Professional customer service and communication skills
• Strong computer and data-entry skills
• High attention to detail and confidentiality
• High school diploma orequivalent
• Bilingual skills are a plus, but not required

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