Day-Shift Eligibility Specialist — Front Desk & Client Services

Express Employment Professionals - Cincinnati East; Monroe (WI); On-site; USD 22,000 - 31,000; Full time

Job summary

Express Employment Professionals - Cincinnati East in Monroe, WI is seeking an Eligibility Specialist for a stable, full-time position in an office environment with growth opportunities.

The ideal candidate will bring strong administrative and customer service skills, a commitment to confidentiality, and the ability to guide clients through program eligibility. On-site, Monday–Friday dayshift; wage $19.00 per hour.

Qualifications

• 3+ years of consecutive office or administrative experience.
• Demonstrated job stability and strong attendance history.
• Professional customer service and communication skills.
• Strong computer and data-entry skills.
• High attention to detail and confidentiality.
• Bilingual skills are a plus, but not required.

Responsibilities

• Greet customers professionally at the Front Desk
• Answer and direct phone calls
• Schedule and manage client appointments
• Provide clear information regarding program eligibility
• Process online and on-demand applications
• Maintain confidentiality and detailed records

Skills

Office experience

Administrative skills

Customer service

Data entry

Attention to detail

Bilingual skills

Education

High school diploma or equivalent

Job description

Express Employment Professionals - Cincinnati East in Monroe, WI is seeking an Eligibility Specialist for a stable, full-time position in an office environment with growth opportunities.

The ideal candidate will bring strong administrative and customer service skills, a commitment to confidentiality, and the ability to guide clients through program eligibility. On-site, Monday–Friday dayshift; wage $19.00 per hour.