On-Site EHR Support Specialist (Athena)

Healthstartn; Morristown (TN); On-site; USD 45,000 - 55,000; Full time

Job summary

Healthstartn is seeking an Electronic Health Records Support professional in Morristown, TN. This role involves providing support for EMR end users, leading projects, and maintaining positive relationships with departments and vendors.

The ideal candidate will have a High School Diploma and a minimum of two years of experience in a healthcare or business environment. Strong knowledge of Microsoft applications and excellent communication skills are essential for success in this position.

This is a full-time, on-site position with responsibilities that include project management, user support, and effective communication.

Qualifications

• Minimum of two years similar experience in a healthcare or business environment.

Responsibilities

• Participate in meetings with department heads to document and prioritize needs.
• Act as support for EMR end users and maintain relationships with departments.
• Support the go-live process and onboarding of new departments.
• Provide and document clear status updates for support requests.
• Perform testing on new builds during implementation phases.
• Create templates and manage department setups in the system.

Skills

Knowledge of business and clinical systems

Project leadership skills

Competence in Microsoft and Excel applications

Excellent communication skills

Strong organizational skills

Customer service skills

Education

High School Diploma or equivalent

Job description

Healthstartn is seeking an Electronic Health Records Support professional in Morristown, TN. This role involves providing support for EMR end users, leading projects, and maintaining positive relationships with departments and vendors.

The ideal candidate will have a High School Diploma and a minimum of two years of experience in a healthcare or business environment. Strong knowledge of Microsoft applications and excellent communication skills are essential for success in this position.

This is a full-time, on-site position with responsibilities that include project management, user support, and effective communication.