On-Site Desktop Support Specialist (Tier 2)

ViziRecruiter,LLC.; Plano (TX); On-site; USD 27,276 - 38,848; Full time

Benefits offered by this job

401k plans

Medical insurance

Paid time off

Free therapy visits

Mental health coaching

Job summary

A leading staffing firm in Plano, TX is seeking a Desktop Support Specialist to provide executive-level support in the hospitality industry. This on-site role requires solid troubleshooting skills and a strong customer service orientation. The successful candidate will handle desktop support tasks such as installations and configurations of equipment, while also providing training and support to users. This position offers competitive compensation and a comprehensive benefits package, including wellness programs and generous paid time off.

Qualifications

• Knowledge configuring Win7, MAC, MS Office Suite and installation of computers and printers.
• Strong troubleshooting skills.
• Excellent communication and customer service skills.

Responsibilities

• Provide Tier 2 Executive level support.
• Demonstrate excellent customer service skills.
• Work independently with minimum supervision.

Skills

Troubleshooting skills

Customer service skills

Knowledge of Win7

O365 experience

Configuration knowledge

Active Directory knowledge

Job description

A leading staffing firm in Plano, TX is seeking a Desktop Support Specialist to provide executive-level support in the hospitality industry. This on-site role requires solid troubleshooting skills and a strong customer service orientation. The successful candidate will handle desktop support tasks such as installations and configurations of equipment, while also providing training and support to users. This position offers competitive compensation and a comprehensive benefits package, including wellness programs and generous paid time off.