On-Site Desktop Support Engineer — Windows & Networking

Axiom Technologies Pty Ltd.

Kansas City (MO)

On-site

USD 30,000 - 52,000

Full time

7 hours ago

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Job summary

Axiom Technologies in Kansas City, MO seeks a capable Desktop Support Engineer to provide on-site end-user support within the corporate IT environment. You will troubleshoot Windows desktops, laptops, printers, and peripherals, install and configure hardware and software, and coordinate with the service delivery team to resolve issues promptly.

This role requires basic networking understanding, strong communication, and the ability to work independently in on-site settings.

Qualifications

Experience with Windows desktops, laptops, and peripherals.
Basic understanding of LAN networking concepts.
Strong customer service and communication skills.

Responsibilities

Provide on-site desktop and IT support for end users at the client location.
Troubleshoot and resolve issues related to Windows desktops, laptops, and peripherals.
Install, configure, and maintain hardware, operating systems, and enterprise software applications.
Support network connectivity issues, including LAN troubleshooting.
Assist with device setup, replacement, and hardware installations.
Perform basic network troubleshooting using console access when required.
Document service activities and communicate updates to the service delivery team.
Follow client IT policies and security procedures while performing on-site tasks.