On-site Data Center Technician (24x7)

DeKalb County Economic Development Corporation (DCEDC); DeKalb (IL); On-site; USD 60,000 - 90,000; Full time

Job summary

Amazon Web Services (AWS) is seeking a Data Center Operations Technician to join our Infrastructure Operations team in DeKalb, IL. You’ll manage on-site hardware lifecycle, including server racks, IT components, and network devices, with emphasis on reliability and uptime.

You will handle routine maintenance, break-fix activities, ticket-driven work, and 24x7 shift coverage, collaborating with a diverse team to keep data centers secure and efficient.

Qualifications

• Experience with data center hardware lifecycle management.
• Ability to install server racks and perform hardware break-fix.
• Experience troubleshooting network issues in data center environments.
• Willingness to cover 24x7 shift rotation.
• Ability to follow ticket-based work orders.

Responsibilities

• Maintain on-site hardware lifecycle of the IT infrastructure.
• Perform server rack installation and hardware break-fix on components.
• Troubleshoot network issues and respond to emergent situations.
• Participate in 24x7 shift rotations and change management.

Skills

Hardware troubleshooting

Networking troubleshooting

On-call support

Shift work

Job description

Amazon Web Services (AWS) is seeking a Data Center Operations Technician to join our Infrastructure Operations team in DeKalb, IL. You’ll manage on-site hardware lifecycle, including server racks, IT components, and network devices, with emphasis on reliability and uptime.

You will handle routine maintenance, break-fix activities, ticket-driven work, and 24x7 shift coverage, collaborating with a diverse team to keep data centers secure and efficient.