On-Site Data Center Technician: 24/7 Ops & Troubleshooting

Amazon Inc.; Ashburn, Northern (VA, KY); Hybrid; USD 52,000 - 91,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Amazon Data Services, Inc. in Ashburn, VA is hiring a Data Center Engineering Operations Technician to support 24/7 mission-critical infrastructure.

You will conduct daily rounds, monitor BMS/EPMS, and troubleshoot facility and rack-level events, ensuring uptime and reliability across data centers. The role involves rack installs, PMs, and working with contractors on-site, with rotating day/night shifts and potential on-call rotations.

Qualifications

• 2+ years of practical experience in electrical systems, mechanical systems, HVAC, and/or fire suppression systems.

Responsibilities

• Daily building rounds to monitor electrical, mechanical, and fire/life safety equipment.
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
• Assist in troubleshooting facility and rack events within SLAs.
• Perform rack installs and decommissioning within SLAs.
• Perform PM, troubleshooting, root cause analysis, and repair of equipment.
• Technical writing to support change management.
• Monitor daily work requests and drive to resolution.
• On-site support of contractors, ensuring compliance with practices and local legislation.

Skills

Electrical systems

Mechanical systems

HVAC

Fire suppression systems

Job description

Amazon Data Services, Inc. in Ashburn, VA is hiring a Data Center Engineering Operations Technician to support 24/7 mission-critical infrastructure.

You will conduct daily rounds, monitor BMS/EPMS, and troubleshoot facility and rack-level events, ensuring uptime and reliability across data centers. The role involves rack installs, PMs, and working with contractors on-site, with rotating day/night shifts and potential on-call rotations.