Data Center Operations Technician - 24/7 Field Engineer

Amazon Web Services (AWS); Virginia (MN); On-site; USD 52,000 - 91,000; Full time

Job summary

Amazon Data Services, Inc. is seeking an on-site Data Center Engineering Operations Technician to monitor and maintain critical electrical and mechanical infrastructure across AWS data centers.

You will perform routine rounds, troubleshoot events, and support change management in a fast-paced, safety-driven environment. You will work with a diverse team, handle BMS/EPMS systems, and participate in 12-hour shift rotations with potential on-call duties.

Qualifications

• 2+ years of practical experience in electrical systems, mechanical systems, HVAC, and/or fire suppression systems.
• Knowledge of network design and layout as well as low voltage cabling is preferred.
• Experience in data center engineering is a plus.

Responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability.
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
• Assist in troubleshooting of facility and rack-level events within internal SLA.
• Perform rack installs and rack decommissioning within internal SLA.
• Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment.
• Technical writing to support change management program.
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion.
• On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.

Skills

Electrical systems

Mechanical systems

HVAC

Fire suppression systems

Network design

Low voltage cabling

Data center engineering

BMS

EPMS

Tools

BMS

EPMS

Job description

Amazon Data Services, Inc. is seeking an on-site Data Center Engineering Operations Technician to monitor and maintain critical electrical and mechanical infrastructure across AWS data centers.

You will perform routine rounds, troubleshoot events, and support change management in a fast-paced, safety-driven environment. You will work with a diverse team, handle BMS/EPMS systems, and participate in 12-hour shift rotations with potential on-call duties.