On-Site Data Center Server Hardware Engineer

Unisys; Elk Grove Township (IL); On-site; USD 70,000 - 110,000; Full time

Job summary

Unisys is seeking an experienced On-Site Service Engineer to provide hands-on support for enterprise data center servers and hardware environments, including next-generation AI infrastructure. The role is a hands-on server hardware and break/fix position with direct experience diagnosing, repairing, and maintaining enterprise server hardware in data centers or customer-facing environments.

The successful candidate will work on-site, performing hardware installations, troubleshooting,

Qualifications

• 3+ years of hands-on experience supporting enterprise servers, data center hardware, or similar infrastructure.
• Direct hands-on experience working on server hardware (installing, removing, diagnosing, repairing, or replacing components).
• Experience troubleshooting and replacing components such as memory, CPUs, power supplies, storage, RAID/HBA, NICs, fans/cooling systems, PCIe components, or GPUs.
• Experience with rack-mounted enterprise servers in data center, field service, or customer environments.
• Strong understanding of server hardware architecture and troubleshooting methodology.
• Experience with hardware diagnostics, BIOS/firmware, and server management tools.
• Familiarity with Linux or similar operating systems.
• Ability to lift up to 50 lbs., travel to customer sites, and support flexible/on-call schedules.

Responsibilities

• Provide on-site technical support for Dell PowerEdge and other enterprise server hardware.
• Diagnose and resolve server hardware failures and system issues to minimize customer downtime.
• Perform hands-on hardware installation, removal, replacement, and repair (memory, CPUs, PSUs, fans, drives, GPUs, NICs, etc.).
• Rack-and-stack, server installation, cabling, component swaps, and hardware configuration.
• Troubleshoot issues involving server hardware, BIOS/firmware, OS, and hardware diagnostics.
• Update firmware/BIOS and use server management tools like Dell iDRAC or comparable platforms.
• Execute reactive break/fix and preventive maintenance per established procedures.
• Document service activities, replacements, troubleshooting steps, and resolutions.
• Escalate complex issues and participate in on-call rotations as needed.

Skills

Server hardware

3+ years experience

Rack-mounted servers

Linux familiarity

Education

Associate/Bachelor in IT/CS

Tools

Dell iDRAC

server management tools

BIOS/firmware diagnostics

Job description

Unisys is seeking an experienced On-Site Service Engineer to provide hands-on support for enterprise data center servers and hardware environments, including next-generation AI infrastructure. The role is a hands-on server hardware and break/fix position with direct experience diagnosing, repairing, and maintaining enterprise server hardware in data centers or customer-facing environments.

The successful candidate will work on-site, performing hardware installations, troubleshooting,