On-Site Customer Support Specialist (Email & Letters)

Menards Inc.; Town of Union (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Menards Inc. in Wisconsin is seeking a detail-oriented Customer Service Clerk to read, interpret, and respond to customer comments and questions by letter or email. Some basic computer knowledge is required, and training will be provided for specific needs.

The role features a quiet, on-site work environment with Monday–Friday daytime shifts (8:00 a.m. to 4:30 p.m.). Experience with 10-key is a plus, and this position offers the opportunity to develop communication skills while handling customer

Qualifications

• Must read and interpret customer comments and respond by letter or email.
• Basic computer knowledge required; training will be provided for specific needs.
• On-site, quiet work environment.

Responsibilities

• Respond to customer comments and questions by letter and email.
• Maintain accurate and timely communication with customers.
• Work in a quiet on-site environment with regular weekday daytime shifts.

Skills

10-key entry

Customer service mindset

Tools

Email software

Outlook / Word

Job description

Menards Inc. in Wisconsin is seeking a detail-oriented Customer Service Clerk to read, interpret, and respond to customer comments and questions by letter or email. Some basic computer knowledge is required, and training will be provided for specific needs.

The role features a quiet, on-site work environment with Monday–Friday daytime shifts (8:00 a.m. to 4:30 p.m.). Experience with 10-key is a plus, and this position offers the opportunity to develop communication skills while handling customer