On-Site Customer Success & Acquisition Specialist

Valiant-Management; Village of Garden City (NY); On-site; USD 35,000 - 45,000; Full time

Job summary

A customer service firm is seeking a motivated Customer Service Representative in Village of Garden City to assist customers with product information and support the acquisition process. Ideal candidates will have customer service experience and strong communication skills. This role requires in-person interaction and the ability to troubleshoot customer issues effectively. Competitive remuneration and a supportive team environment are offered.

Qualifications

• Previous experience in customer service, sales, or other related fields.
• Ability to build rapport with clients.
• Excellent written and verbal communication skills.

Responsibilities

• Handle customer inquiries while walking them through the customer acquisition process.
• Provide information about the products and services.
• Troubleshoot and resolve product issues and concerns.

Skills

Customer service experience

Ability to build rapport

Multitasking

Positive demeanor

Communication skills

Job description

A customer service firm is seeking a motivated Customer Service Representative in Village of Garden City to assist customers with product information and support the acquisition process. Ideal candidates will have customer service experience and strong communication skills. This role requires in-person interaction and the ability to troubleshoot customer issues effectively. Competitive remuneration and a supportive team environment are offered.