On-Site Customer Success & Acquisition Specialist

Valiant-Management; Massapequa (NY); On-site; USD 35,000 - 50,000; Full time

Job summary

A dynamic management firm in New York is looking for a Customer Service Representative. This role requires engaging with customers in person, providing product and service information, and assisting with the customer acquisition process. Ideal candidates will have experience in customer service, strong communication skills, and a professional demeanor. Join us to become a part of a dedicated team focused on customer satisfaction.

Qualifications

• Previous experience in customer service, sales, or related fields.
• Strong communication skills, both written and verbal.
• Ability to prioritize and manage multiple tasks.

Responsibilities

• Handle customer inquiries during the acquisition process.
• Provide product and service information to customers.
• Troubleshoot and resolve issues and concerns.

Skills

Customer service experience

Ability to build rapport

Multitasking

Excellent communication skills

Positive demeanor

Job description

A dynamic management firm in New York is looking for a Customer Service Representative. This role requires engaging with customers in person, providing product and service information, and assisting with the customer acquisition process. Ideal candidates will have experience in customer service, strong communication skills, and a professional demeanor. Join us to become a part of a dedicated team focused on customer satisfaction.