On-Site Customer Service & Dispatch Specialist

PT Holdings LLC; Albuquerque (NM); On-site; USD 27,552 - 35,817; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Paid time off (PTO)

401(k) with company match

On-the-job training opportunities

Job summary

PriorityOne Group in Albuquerque, NM is seeking a Customer Service Representative/Dispatcher for a full-time, on-site role. You'll act as the link between customers and technicians, ensuring high-quality service and communication.

This position offers a pay range of $20.00 - $26.00 per hour based on experience. Benefits include medical and dental insurance, paid time off, and a 401(k) plan.

Qualifications

• Must be 18 years of age.
• Completion of a satisfactory background check and drug screen required.
• Experience in dispatch, customer service and/or restaurant management is a plus.

Responsibilities

• Communicate with customers by phone and email.
• Coordinate with technicians to ensure work orders are addressed promptly.
• Enter service requests into the field service management system.

Skills

Customer Service

Data Entry

Dispatch & Scheduling

Microsoft Office

Job description

PriorityOne Group in Albuquerque, NM is seeking a Customer Service Representative/Dispatcher for a full-time, on-site role. You'll act as the link between customers and technicians, ensuring high-quality service and communication.

This position offers a pay range of $20.00 - $26.00 per hour based on experience. Benefits include medical and dental insurance, paid time off, and a 401(k) plan.