Customer Experience & Dispatch Specialist

Hunter Super Techs - TurnPoint; Albuquerque (NM); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Private office

Mountain views

Paid holidays

Floating holiday

Vacation

Stipend to personalize private office

Job summary

Mr. Handyman of North Albuquerque is seeking an experienced Customer Experience Specialist / Inside Sales Dispatcher to serve as the central hub for daily operations and deliver an exceptional customer experience.

This role handles inbound communications, scheduling, and coordination between customers and service professionals. The ideal candidate is organized, enjoys connecting with clients, and can manage multiple priorities in a fast-paced service environment, with a focus on growing within

Qualifications

• 2+ years of experience as a Customer Service Representative, Dispatcher, or similar role.

Responsibilities

• Answer inbound communication professionally and assist customers with service requests.

Skills

Customer service

Dispatcher experience

Phone etiquette

Verbal/written communication

Organizational skills

Multitasking

CRM systems

Scheduling software

Tools

CRM Systems

Scheduling Software

Job description

Mr. Handyman of North Albuquerque is seeking an experienced Customer Experience Specialist / Inside Sales Dispatcher to serve as the central hub for daily operations and deliver an exceptional customer experience.

This role handles inbound communications, scheduling, and coordination between customers and service professionals. The ideal candidate is organized, enjoys connecting with clients, and can manage multiple priorities in a fast-paced service environment, with a focus on growing within