On-Site Customer Relations Associate

Platinum Coastal Group; Kansas City (KS); On-site; USD 34,000 - 42,000; Full time

Job summary

Platinum Coastal Group in Kansas City, KS is seeking an entry-level, on-site team member who thrives in a people-facing environment. This role involves direct interactions with customers, members, and community partners to represent the organization professionally.

A typical day includes meeting customers face-to-face, explaining services or initiatives clearly, gathering feedback, and communicating next steps while maintaining a polished, organized presence across assigned locations.

Qualifications

• Must be personable, dependable, coachable, organized, and able to communicate professionally in a fast-moving environment.
• Related experience can be helpful, but transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work may also be relevant.

Responsibilities

• Meet customers or community members face to face
• Explain services, products, or initiatives clearly
• Gather feedback and communicate next steps
• Represent the organization professionally at assigned locations

Skills

Customer service

Organization

Entry-level

Builds relationships

Job description

Platinum Coastal Group in Kansas City, KS is seeking an entry-level, on-site team member who thrives in a people-facing environment. This role involves direct interactions with customers, members, and community partners to represent the organization professionally.

A typical day includes meeting customers face-to-face, explaining services or initiatives clearly, gathering feedback, and communicating next steps while maintaining a polished, organized presence across assigned locations.