On-Site Client Relations Specialist

Platinum Coastal Group; Houston (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Platinum Coastal Group is seeking an on-site team member in Houston to engage directly with clients, provide clear solutions, and coordinate follow-ups with internal teams. The role emphasizes strong communication and relationship-building in a fast-paced, team-oriented environment.

Ideal candidates will excel in face-to-face interactions, maintain professionalism, and contribute to customer satisfaction and retention through proactive communication.

Qualifications

• Strong communication and interpersonal skills are important.
• Ability to build positive relationships in a fast-paced, team-oriented environment.

Responsibilities

• Meet with clients or customers face to face.
• Answer questions and communicate solutions clearly.
• Coordinate follow-up with internal teams.
• Track feedback and support satisfaction and retention.

Skills

Customer service

Client relationship management

Communication skills

Job description

Platinum Coastal Group is seeking an on-site team member in Houston to engage directly with clients, provide clear solutions, and coordinate follow-ups with internal teams. The role emphasizes strong communication and relationship-building in a fast-paced, team-oriented environment.

Ideal candidates will excel in face-to-face interactions, maintain professionalism, and contribute to customer satisfaction and retention through proactive communication.