On-Site Customer Care Specialist

Platinum Coastal Group; Lee's Summit (MO); On-site; USD 26,000 - 32,000; Full time

Job summary

Platinum Coastal Group is seeking an entry-level, in-person customer service team member for an on-site role in Missouri. The position emphasizes friendly, professional, face-to-face interactions with customers and coworkers in a fast-paced environment.

Responsibilities include listening to needs, delivering clear information and routine solutions, coordinating with teams for complex requests, and documenting feedback for follow-up.

Qualifications

• Entry-level candidate with a personable and coachable attitude.
• Strong communication and professional demeanor in fast-moving environments.
• Transferable experience from retail, hospitality, or other people-facing roles is welcome.

Responsibilities

• Listen to customer needs and questions.
• Provide clear information and routine solutions.
• Coordinate complex requests with appropriate teams.
• Document feedback and follow-up.

Skills

entry-level

customer

customer service

Job description

Platinum Coastal Group is seeking an entry-level, in-person customer service team member for an on-site role in Missouri. The position emphasizes friendly, professional, face-to-face interactions with customers and coworkers in a fast-paced environment.

Responsibilities include listening to needs, delivering clear information and routine solutions, coordinating with teams for complex requests, and documenting feedback for follow-up.