On-Site Customer Experience Pro — Training & Growth

Uline; Easton (Northampton County); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Bonuses

Paid holidays / PTO

Tuition assistance

Job summary

Uline in Allentown, PA is seeking a Customer Service Representative to build customer relationships, provide solutions and deliver legendary service. You’ll work with world-class technology to process orders and assist customers by phone, email and chat.

This role offers strong training, growth potential and a competitive hourly wage from $25 to $30, with 401(k) match and health insurance starting day one. Join a family-owned company dedicated to long-term career success.

Qualifications

• High school diploma or equivalent. Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Customer service experience

Communication

Problem solving

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline in Allentown, PA is seeking a Customer Service Representative to build customer relationships, provide solutions and deliver legendary service. You’ll work with world-class technology to process orders and assist customers by phone, email and chat.

This role offers strong training, growth potential and a competitive hourly wage from $25 to $30, with 401(k) match and health insurance starting day one. Join a family-owned company dedicated to long-term career success.