Customer Service Champion — Training, Growth & Benefits

Uline; Reading (Berks County); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% employer match starting

Paid holidays

Tuition Assistance Program

Job summary

Uline, a family-owned North American leader in shipping and packaging materials, is seeking a Customer Service Representative for its Pennsylvania location. You will build customer relationships, process orders, and provide solutions using our tools.

This on-site role at Allentown, PA 18106 offers training and growth opportunities. Join a team dedicated to delivering legendary service, with multi-channel support via phone, email, and chat.

Qualifications

• High school diploma or equivalent required.
• Bachelor's degree preferred.
• Strong problem-solving, listening and communication skills.

Responsibilities

• Process customer orders via phone, email and chat using company systems.
• Provide product recommendations and handle account inquiries.
• Be a product and solutions expert to answer product, pricing and shipping questions.
• Build business relationships with customers and deliver legendary service.
• Assist customers in navigating the website and online ordering.

Skills

Problem-solving

Listening

Communication

Education

High school diploma or equivalent

Bachelor's degree

Job description

Uline, a family-owned North American leader in shipping and packaging materials, is seeking a Customer Service Representative for its Pennsylvania location. You will build customer relationships, process orders, and provide solutions using our tools.

This on-site role at Allentown, PA 18106 offers training and growth opportunities. Join a team dedicated to delivering legendary service, with multi-channel support via phone, email, and chat.