On-Site Customer Experience & Orders Specialist

Rheem; Oxnard (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

Rheem is seeking a Customer Experience Representative II to be the frontline contact for customers. You will process orders, answer questions about water heaters and parts, and coordinate with shipping, production, control and warehouse teams to fulfill requirements.

Based in Oxnard, CA, this on-site role supports Rheem North America and involves phone and email inquiries, product selection assistance, order tracking, problem resolution and warranty questions.

Job description

Rheem is seeking a Customer Experience Representative II to be the frontline contact for customers. You will process orders, answer questions about water heaters and parts, and coordinate with shipping, production, control and warehouse teams to fulfill requirements.

Based in Oxnard, CA, this on-site role supports Rheem North America and involves phone and email inquiries, product selection assistance, order tracking, problem resolution and warranty questions.