On-Site Customer Concierge — Car Wash & Lube Sales

Spotless Brands LLC; Tempe (AZ); On-site; USD 19,000 - 22,000; Full time

Job summary

Spotless Brands LLC is seeking a Customer Service Advisor at our Tempe site to greet guests at entry points, educate on wash, detail, and membership packages, and drive sales. You will process payments at the kiosk and handle inquiries while maintaining a clean, safe environment.

This role demands strong communication and a sales mindset in a fast-paced setting. The CSA works with the site team to ensure smooth operations, and may support various duties as business needs shift, including

Qualifications

• Greet customers with enthusiasm at entry points (kiosk, tunnel entrance, etc.).
• Identify customer needs through active listening and questions.
• Educate customers on wash/detail and membership options, highlighting value.

Responsibilities

• Greet every customer at entry points with enthusiasm.
• Identify needs and educate on packages and memberships.
• Process payments at kiosk and answer general inquiries.
• Promote promotions and upsell packages and memberships.
• Maintain a clean, safe work area and report concerns.

Skills

Communication

Sales

Customer service

Multitasking

Education

High School Diploma

Tools

POS systems

Job description

Spotless Brands LLC is seeking a Customer Service Advisor at our Tempe site to greet guests at entry points, educate on wash, detail, and membership packages, and drive sales. You will process payments at the kiosk and handle inquiries while maintaining a clean, safe environment.

This role demands strong communication and a sales mindset in a fast-paced setting. The CSA works with the site team to ensure smooth operations, and may support various duties as business needs shift, including