On-Site Client Support Specialist

Platinum Coastal Group; Columbus (OH); On-site; USD 30,000 - 38,000; Full time

Job summary

Platinum Coastal Group in Columbus, OH is seeking an entry-level role to provide hands-on support to clients and keep service requests organized and moving forward. This role emphasizes customer interaction, clear communication, and reliable administrative follow-through.

The position is on-site with regular face-to-face interaction and is designed for someone who is personable, dependable, and able to start conversations in a fast-moving environment.

Qualifications

• No prior experience required; strong interpersonal skills preferred.
• Ability to communicate clearly with clients and team.
• Willingness to learn and adapt in a fast-paced environment.

Responsibilities

• Serve as an accessible point of contact for clients.
• Clarify needs and communicate available solutions.
• Coordinate follow-up and internal handoffs.
• Maintain accurate notes and service updates.

Skills

Customer service

Communication

Entry-level

Job description

Platinum Coastal Group in Columbus, OH is seeking an entry-level role to provide hands-on support to clients and keep service requests organized and moving forward. This role emphasizes customer interaction, clear communication, and reliable administrative follow-through.

The position is on-site with regular face-to-face interaction and is designed for someone who is personable, dependable, and able to start conversations in a fast-moving environment.