On-Site CS Leadership Trainee – 2nd Shift

Uline; San Bernardino (CA); On-site; USD 40,000 - 47,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% employer match

Bonus programs

Paid holidays

Paid time off

Tuition assistance

Job summary

Uline, a leader in shipping and packaging materials, is seeking a Customer Service Management Trainee at our Ontario, CA location. The role offers 2nd shift hours with full-time benefits and on-site work, including a comprehensive training program to master all aspects of customer service leadership.

Pay ranges from $29 to $34 per hour, with significant growth and earning potential, plus a suite of benefits and opportunities to advance within a long-standing, family-owned company.

Qualifications

• Bachelor’s degree required.
• Proven record of customer-focused service, teamwork and attention to detail.
• Prior leadership/management experience is a plus.

Responsibilities

• Master all aspects of customer service management through a comprehensive hands-on training program.
• Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
• Review department procedures and standards to identify areas for improvement.

Skills

Leadership

Teamwork

Attention to detail

Customer focus

Education

Bachelor’s degree

Job description

Uline, a leader in shipping and packaging materials, is seeking a Customer Service Management Trainee at our Ontario, CA location. The role offers 2nd shift hours with full-time benefits and on-site work, including a comprehensive training program to master all aspects of customer service leadership.

Pay ranges from $29 to $34 per hour, with significant growth and earning potential, plus a suite of benefits and opportunities to advance within a long-standing, family-owned company.