Customer Service Leadership Trainee – 2nd Shift, Growth & Benefits

Uline Inc.; Ontario (CA); On-site; USD 60,000 - 71,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Bonus programs

Paid holidays

Tuition Assistance

Job summary

Uline is seeking a Customer Service Management Trainee at our California branch in Ontario, CA. This full-time, on-site role features a 2nd shift and a structured hands-on training program to develop future customer service leaders.

You will learn to lead a team of reps, review procedures, and foster a service-focused culture while benefiting from comprehensive benefits and earning potential.

Qualifications

• Bachelor’s degree.
• Strong track record of customer-focused service, teamwork and attention to detail.
• Prior leadership / management experience is a plus.

Responsibilities

• Master all aspects of customer service management through a comprehensive hands-on training program.
• Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
• Review department procedures and standards to identify areas for improvement.

Skills

Customer service

Leadership potential

Teamwork

Attention to detail

Education

Bachelor’s degree

Job description

Uline is seeking a Customer Service Management Trainee at our California branch in Ontario, CA. This full-time, on-site role features a 2nd shift and a structured hands-on training program to develop future customer service leaders.

You will learn to lead a team of reps, review procedures, and foster a service-focused culture while benefiting from comprehensive benefits and earning potential.