On-Site Cross-Functional Support Specialist

RevCycle, Inc.; Marshfield (WI); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental/Vision insurance

Paid time off (PTO)

401K

Discretionary bonus

Job summary

RevCycle, Inc. is seeking a motivated Multi-Function Support Specialist to join our Marshfield, WI office. The role spans Administrative Support, Client Services, Finance, and Cash Application, offering growth and career development.

On-site, full-time position with daily client communications and cross-department collaboration to optimize workflows and service delivery. Training provided to learn company-specific databases and procedures.

Qualifications

• Minimum high school diploma or equivalent; post-secondary courses preferred.
• Strong customer service experience in an office setting preferred.
• Proficient in Microsoft Office (Outlook & Excel) and basic office equipment.
• Ability to maintain confidentiality and handle sensitive information.

Responsibilities

• Assist and accept payments from walk-in customers and apply to accounts.
• Handle mail room duties including opening and routing inbound mail.
• Maintain inventory of office supplies.
• Communicate with clients daily via phone and email regarding inventory and processes.
• Collaborate with clients and internal departments to correct process errors.
• Use client systems to obtain charges, dates of service, and update records.
• Drive to local post office, bank, and client locations as needed (company policy).
• Build and maintain relationships with internal and external clients.
• Cross-train on duties to provide back-up as needed.
• Adhere to KPIs and ensure PHI and SPI confidentiality.

Skills

Customer Service

Communication

Confidentiality

Organization

Education

High School Diploma

Tools

Microsoft Outlook

Microsoft Excel

Job description

RevCycle, Inc. is seeking a motivated Multi-Function Support Specialist to join our Marshfield, WI office. The role spans Administrative Support, Client Services, Finance, and Cash Application, offering growth and career development.

On-site, full-time position with daily client communications and cross-department collaboration to optimize workflows and service delivery. Training provided to learn company-specific databases and procedures.