On-site CRM Campaign Analyst for Engagement & Retention

Karyaar; Deerfield (IL); On-site; USD 63,000 - 101,000; Full time

Job summary

Walgreens in Deerfield, IL seeks an Analyst, Customer Relationship Management (CRM) to support customer engagement across email, push, SMS and other channels. The role emphasizes campaign execution, analysis and experimentation through A/B testing to improve engagement, retention and business outcomes.

You will collaborate with CRM Operations, Insights & Analytics, Creative, Legal and Brand Marketing to translate business objectives into actionable campaign requirements and measurable

Qualifications

• Bachelor's Degree OR High School Diploma / GED with 3+ years in marketing, analytics or related fields.
• Experience with MS Office Suite.
• Willingness to travel up to 10% for business purposes.

Responsibilities

• Supports customer engagement and retention initiatives across email, push, SMS and other channels.
• Conducts campaign execution, analysis and A/B testing to improve engagement and business outcomes.
• Partners with CRM Operations, Analytics, Creative, Legal and Brand Marketing to translate objectives into campaign requirements.

Skills

Analytical thinking

Attention to detail

Time management

Collaboration

Effective communication

Education

Bachelor's degree

High School Diploma / GED

Tools

MS Office Suite

SQL

Adobe Campaign

Salesforce Marketing Cloud

Braze

Job description

Walgreens in Deerfield, IL seeks an Analyst, Customer Relationship Management (CRM) to support customer engagement across email, push, SMS and other channels. The role emphasizes campaign execution, analysis and experimentation through A/B testing to improve engagement, retention and business outcomes.

You will collaborate with CRM Operations, Insights & Analytics, Creative, Legal and Brand Marketing to translate business objectives into actionable campaign requirements and measurable