On-Site Corrugated Customer Experience Specialist

Cross Container Corp.; Carpentersville (IL); On-site; USD 35,000 - 50,000; Full time

Job summary

Cross Container Corp. in Carpentersville, Illinois is seeking a full-time Corrugated Customer Service representative. The role involves handling customer inquiries, ensuring customer satisfaction, and managing communication through various channels.

The ideal candidate will have strong customer support skills, attention to detail, and proficiency in using Amtech. Experience in customer service within the manufacturing or packaging industry is a plus.

Qualifications

• Strong skills in Customer Support and Customer Service.
• Ability to ensure Customer Satisfaction and manage relationships.
• Experience in the manufacturing or packaging industry preferred.

Responsibilities

• Handle customer inquiries and provide support for satisfaction.
• Assist with order processing and address customer concerns.
• Maintain records to ensure an exceptional customer experience.

Skills

Customer Support

Customer Service

Customer Experience

Attention to detail

Managing multiple tasks

Using Amtech

Job description

Cross Container Corp. in Carpentersville, Illinois is seeking a full-time Corrugated Customer Service representative. The role involves handling customer inquiries, ensuring customer satisfaction, and managing communication through various channels.

The ideal candidate will have strong customer support skills, attention to detail, and proficiency in using Amtech. Experience in customer service within the manufacturing or packaging industry is a plus.