Account Support Specialist — Corrugated Packaging

McKinley Paper and Packaging Company; Santa Fe Springs (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player in the packaging sector is on the lookout for a dedicated Customer Service Representative to join their dynamic team. This role is vital for maintaining strong relationships with customers while supporting sales efforts in a fast-paced manufacturing environment. The ideal candidate will have a background in customer service, particularly within corrugated packaging, and will excel in communication and order management. You will be instrumental in ensuring customer satisfaction and operational efficiency, making this an exciting opportunity to contribute to a thriving company in a crucial role.

Qualifications

• 2+ years of Customer Service experience in a corrugated paper manufacturing environment.
• Strong verbal and written communication skills are essential.

Responsibilities

• Serve as the primary contact for Customer and Outside Sales Rep for order coordination.
• Process orders and track changes as per Customer requests.

Skills

Customer Service

Verbal Communication

Written Communication

Order Processing

Problem Solving

Education

Some college coursework

Sales or Customer Service coursework

Tools

SAP

Job description

An established industry player in the packaging sector is on the lookout for a dedicated Customer Service Representative to join their dynamic team. This role is vital for maintaining strong relationships with customers while supporting sales efforts in a fast-paced manufacturing environment. The ideal candidate will have a background in customer service, particularly within corrugated packaging, and will excel in communication and order management. You will be instrumental in ensuring customer satisfaction and operational efficiency, making this an exciting opportunity to contribute to a thriving company in a crucial role.