On-Site Copier & Printer Technician

Copier Careers; Fort Worth (TX); On-site; USD 28,000 - 34,000; Full time

Job summary

Copier Careers is seeking a Service Technician for an on-site role in Fort Worth, TX. The candidate must pass an extended government background check and will serve as the first responder to service calls related to copiers, printers and other hardware devices.

The position requires effective verbal and written communication with both employers and clients, and the ability to coordinate maintenance services while maintaining up-to-date device logs.

Qualifications

• Must be able to pass an extended government background check.
• Strong verbal and written communication with employers and clients.
• Experience servicing copiers, printers and related hardware devices.

Responsibilities

• Provide service and maintenance support for copiers, printers and hardware.
• Serve as the initial contact for service and supply requests.
• Arrange and coordinate maintenance services.
• Maintain customer uptime and respond to service calls within one hour.
• Monitor device statistics and consumables levels.
• Maintain onsite parts and supplies inventory; place replenishment orders.
• Identify potential equipment problems before they arise.
• Log all service calls in RemoteTech software and close them after resolution.
• Collaborate with customer IT staff to diagnose network issues.
• Communicate service updates and issues to the Service Manager.
• Duties may change as support requirements evolve.

Job description

Copier Careers is seeking a Service Technician for an on-site role in Fort Worth, TX. The candidate must pass an extended government background check and will serve as the first responder to service calls related to copiers, printers and other hardware devices.

The position requires effective verbal and written communication with both employers and clients, and the ability to coordinate maintenance services while maintaining up-to-date device logs.