On-site Community & Member Experience Associate

Regus Management Group, LLC; Miami (FL); In loco; USD 22.000 - 31.000; Tempo pieno

Vantaggi offerti da questo lavoro

Work-life balance

Paid time off

11 paid company holidays per year

401K program with company match

Health care for full-time employees

Quarterly bonus plan

Professional workplace environment

Training and development opportunities

Descrizione del lavoro

IWG is seeking a Community Associate for our Miami center to deliver exceptional customer service and keep the workspace running smoothly. You’ll handle daily center operations, assist clients with inquiries, and coordinate in-center events, creating a welcoming environment for members and guests.

This on-site role offers a competitive hourly rate of $19, with a focus on work-life balance, paid time off, and opportunities for growth within a global workspace network.

Competenze

• 1+ years of customer service experience
• Excellent communication and interpersonal skills
• Comfortable working in a fast-paced environment
• Proficient with MS Office and basic IT equipment

Mansioni

• Assist customers with inquiries about Wi‑Fi, packages, directions, and center services
• Process service requests and ensure accurate invoicing
• Plan and support in-center events, networking and communications
• Keep center tidy, ready for customers, and manage daily tasks and tickets

Conoscenze

Customer service

Communication

MS Office

Problem solving

Multitasking

Relationship building

Strumenti

MS Office

Descrizione del lavoro

IWG is seeking a Community Associate for our Miami center to deliver exceptional customer service and keep the workspace running smoothly. You’ll handle daily center operations, assist clients with inquiries, and coordinate in-center events, creating a welcoming environment for members and guests.

This on-site role offers a competitive hourly rate of $19, with a focus on work-life balance, paid time off, and opportunities for growth within a global workspace network.