On‑Site Community Manager — Live‑In Leadership & Growth

Satellite-Management-Co; Victorville (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical & Dental

HSA & FSA

PTO 10 days

401(k) with company match

Referral bonuses

Real estate tuition reimbursement

Job summary

Satellite Management Company in Victorville, CA is hiring a hands-on Community Manager to lead a boutique apartment community of under 70 units. You will own the property's day-to-day operations, set financial goals, supervise leasing, and deliver a five-star resident experience while guarding revenue and expense targets.

This role demands strong resident relations, vendor management, and compliance, with on-site living as a condition of employment.

Qualifications

• 5+ years of experience in the multifamily industry.
• High School Diploma or equivalent required; Bachelor's degree strongly recommended.
• Solid understanding of landlord-tenant law, including Fair Housing laws.
• Proficient with MS Word, Excel, Outlook, and Yardi Voyager.

Responsibilities

• Own the numbers: Develop and manage annual budgets and revenue goals in line with key financial metrics, and provide monthly variance analysis.
• Lead leasing and resident life: Coordinate move-ins and move-outs, approve and execute all leases, and enforce lease terms, including court appearances and testimony when needed.
• Deliver a five-star experience: Proactively resolve resident requests and concerns, and continually look for ways to raise the bar on customer service.
• Keep collections on track: Manage accounts receivable to ensure timely rent collection, follow company policy for non-payment, and provide monthly A/R comments.
• Manage vendors and contracts: Negotiate with and oversee service providers to ensure top-quality, on-time work in line with their contracts; review and approve vendor invoices within established thresholds.
• Stay on top of compliance: Make sure all legal paperwork and actions are in process, working independently or with our legal and accounting departments.
• Know your market: Track competitive properties, local business conditions, and market trends that impact the property.
• Present your results: Prepare and present business plan results to senior leadership.

Skills

Multifamily experience

Customer service

Communication skills

English proficiency

Education

High School Diploma or equivalent

Bachelor's degree recommended

Tools

Microsoft Word

Excel

Outlook

Yardi Voyager

Job description

Satellite Management Company in Victorville, CA is hiring a hands-on Community Manager to lead a boutique apartment community of under 70 units. You will own the property's day-to-day operations, set financial goals, supervise leasing, and deliver a five-star resident experience while guarding revenue and expense targets.

This role demands strong resident relations, vendor management, and compliance, with on-site living as a condition of employment.