On-Site Community Manager | Apartment Team Leader

RPM Living; Richmond (AL); On-site; USD 56,000 - 72,000; Full time

Benefits offered by this job

Weekly pay

Healthcare options for full-time

401(k) with company match

Paid time off plus holidays

Professional development opportunities

Job summary

RPM Living is seeking a qualified Community Manager to oversee operations at an apartment community. You will lead staff, manage budgets, and drive occupancy while delivering outstanding resident service.

The role requires 3+ years in multi-family property management, a bachelor's degree or equivalent experience, and strong leadership and communication skills. On-site work with event planning and cross-functional collaboration is expected.

Qualifications

• Bachelor's degree or 1–2 years of relevant experience, or a combination of education and experience.
• 3+ years of related multi-family property management experience.
• Strong leadership and management skills.

Responsibilities

• Lead property staff, oversee onboarding, training, timesheet approval, and annual assessments.
• Drive team to meet performance indicators and manage disciplinary actions with HR.
• Conduct ongoing training on leasing paperwork, safety, and daily operations.
• Motivate staff through recognition, training, and team-building activities.
• Assist in budget preparation and adhere to budgets.
• Prepare month-end and year-end financial reporting and variance analysis.
• Promote resident satisfaction and address complaints to resolve issues.
• Collaborate with maintenance to ensure prompt responses to service requests.
• Provide excellent customer service while upholding high resident service standards.
• Analyze market trends and partner with marketing to drive occupancy and revenue.

Skills

Leadership

Team management

Communication skills

Customer service

Interviewing

Education

Bachelor's degree or 1–2 years of relevant experience

Tools

MS Office

Property management software

Job description

RPM Living is seeking a qualified Community Manager to oversee operations at an apartment community. You will lead staff, manage budgets, and drive occupancy while delivering outstanding resident service.

The role requires 3+ years in multi-family property management, a bachelor's degree or equivalent experience, and strong leadership and communication skills. On-site work with event planning and cross-functional collaboration is expected.