On-Site Community Manager

Zidan Management Group, Inc; Indianapolis (IN); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

401(k) matching

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Employee assistance program

Employee discount

Paid time off + Company Paid Holidays

Birthday Holiday

Professional development assistance

Referral program

Job summary

Zidan Management Group, Inc. in Indianapolis, IN, is seeking an On-Site Community Manager to lead resident relations and oversee day-to-day operations at Pickwick Farms Apartments.

You will manage rent collections, coordinate move-ins/outs, supervise staff, handle maintenance requests, and partner with HQ/Specialized Leasing Initiative to maximize occupancy and asset value. This is a full-time, on-site role with a comprehensive benefits package.

Qualifications

• 3+ years in multifamily management.
• High School Diploma or GED; CAM/CALP preferred.
• Valid driver’s license and auto insurance required.
• Bilingual fluency in English and Spanish preferred but not required.

Responsibilities

• Financial: Collect/post rent, manage deposits, handle credit card expenses, submit invoices, monitor delinquencies, and process evictions.
• Team Management: Submit payroll and ensure compliance with Fair Housing laws; support the team to meet objectives.
• Resident Relations: Build positive relationships, coordinate move-ins/outs, organize events, and enhance resident experiences.
• Asset Maintenance: Conduct inspections, ensure apartment readiness, perform night audits, manage service requests; coordinate with the SLI Leasing Specialist and service team.
• Safety: Report inspections, ensure safety compliance, and handle incident reports.

Skills

Multifamily management

Bilingual English/Spanish

Education

High School Diploma/GED

CAM/CALP preferred

Job description

On-Site Community Manager

Location

Pickwick Farms Apartments
1540 Handball Lane, Indianapolis, IN 46260

Job Summary

Are you ready to make a difference in our community? As the On-Site Community Manager, you'll be the heart and soul of resident satisfaction and seamless community operations! This dynamic role involves leading people, coordinating activities, and optimizing resources to achieve the exciting goals set by our Regional Manager and HQ. You'll work in close partnership with HQ SLI (Specialized Leasing Initiative) employees, including resident relations and leasing consultants, and be the main point of contact for all onsite issues. Your mission: maximize occupancy and enhance asset value while creating a thriving, happy community. Join us and be a part of something amazing!

Primary Responsibilities

• Financial: Collect/post rent, manage bank deposits, handle credit card expenses, submit invoices, monitor delinquencies, and process evictions.
• Team Management: Submit payroll, ensure compliance with Fair Housing laws, and support the team to meet objectives.
• Resident Relations: Build positive relationships, coordinate move-ins/outs, organize events, and enhance resident experiences.
• Asset Maintenance: Conduct inspections, ensure timely apartment readiness, perform night audits, and manage service requests, Coordinate and communicate with the SLI Leasing Specialist concerning upcoming and ready units and dates, communicate effectively with the service team and the SLI Resident Relation Specialist to ensure apartment service requests are being resolved correctly, professionally, and timely.
• Safety: Report inspections, ensure safety compliance, and handle incident reports.

Work Schedule

• Full-Time. (On-Site).
• Monday-Friday, 9:00AM-6:00PM.
• Saturday, 10:00AM-5:00PM.

Qualifications

• Experience: 3+ years in multifamily management.
• Education: High School Diploma/GED required; CAM/CALP preferred.
• Licenses: Valid Driver’s License and auto insurance required.
  • Bilingual Fluency in both English and Spanish preferred but not required.

Physical Requirements

• Mostly desk work, occasional lifting (10-25 lbs), and various physical activities.

Compensation

• Annually: $75,000-$85,000 (Dependent on experience and certifications).
• Quarterly Bonuses based on KPI Metrics.
• Monthly renewal bonus per unit ($125 per renewal, shared among all employees).

Benefits

• 401(k) matching.
• Dental Insurance.
• Health Insurance.
• Vision Insurance.
• Life Insurance.
• Employee assistance program.
• Employee discount.
• Paid time off + Company Paid Holidays.
• Birthday Holiday.
• Professional development assistance.
• Referral program.