Property Manager

David S. Brown Enterprises, Ltd; Owings Mills (MD); Presencial; USD 70.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) with company match

Medical, dental & vision insurance

Paid time off & holidays

Tuition reimbursement

Wellness program

Descripción de la vacante

David S. Brown Enterprises, Ltd is seeking an experienced Property Manager to lead on-site leasing and maintenance teams for a 200+ apartment community.

You will oversee daily operations, ensure property standards, manage vendor relationships, and drive resident satisfaction through proactive service and communications. Responsibilities include leasing support, move-in/out inspections, renewals, and budgetary reporting.

Formación

• Two years or more managing a property with 200+ apartment homes.
• Experience with property management software and data reporting.
• Strong knowledge of Fair Housing laws and regulatory compliance.

Responsabilidades

• Lead, coach, and supervise leasing and maintenance teams.
• Oversee day-to-day property operations and preventative maintenance planning.
• Manage leasing processes, move-ins/outs, and renewals.
• Develop marketing strategies, resident outreach, and market surveys.
• Handle administrative tasks and reporting to Regional Property Manager.

Conocimientos

Leadership & team management

Communication

Organizational skills

Financial acumen

Sales & marketing

Educación

High school diploma or equivalent; associate degree preferred

Herramientas

Property management software

Microsoft Excel

Microsoft Word

Descripción del empleo

Key Responsibilities

Leadership & Team Management

• Lead, coach, supervise, and motivate the leasing and maintenance teams.
• Recruit, interview, hire, onboard, train, schedule, and develop on-site staff.
• Conduct performance evaluations and provide coaching, recognition, disciplinary action, and recommendations for compensation or promotions.
• Foster a positive, collaborative, and customer-focused work environment.
• Submit monthly staffing schedules to Regional Management.

Property Operations

• Oversee the day-to-day operations of the community.
• Maintain the physical condition of the property through routine inspections and preventative maintenance planning.
• Conduct weekly and quarterly property inspections and provide detailed reports to the Regional Property Manager.
• Coordinate with the maintenance team to ensure apartment homes are prepared and meet company quality standards.
• Monitor contractor performance and vendor relationships.
• Maintain accurate inventory and maintenance records.

Leasing & Resident Relations

• Support leasing efforts by touring apartment homes and assisting prospective residents as needed.
• Ensure leasing paperwork is accurate, complete, and processed in a timely manner.
• Oversee move-in and move-out inspections and documentation.
• Manage lease renewals, lease extensions, lease violations, notices, and lease terminations.
• Monitor resident service requests using the company's "Warm Call" program.
• Resolve resident concerns professionally while maintaining positive relationships.
• Achieve and maintain a shopping score of 85% or higher.

Marketing & Business Development

• Assist in developing and executing community marketing strategies.
• Coordinate resident events and outreach initiatives.
• Conduct monthly market surveys and competitive property analysis.
• Research neighborhood trends, amenities, and competitors to identify opportunities.
• Submit weekly and monthly marketing, outreach, training, and event reports to Regional Management.
• Maintain accurate records of income and expenditures while operating within budget.
• Analyze monthly financial statements and prepare variance reports.
• Maximize Net Operating Income (NOI).
• Review, approve, and code invoices using appropriate General Ledger accounts.
• Process payroll accurately and on time.
• Prepare reports for ownership and corporate leadership.
• Present delinquent rent accounts in Rent Court as necessary.

Administrative Responsibilities

• Maintain complete and accurate resident files.
• Maintain payroll and personnel documentation.
• Complete all required weekly, monthly, and quarterly reporting.
• Learn and maintain knowledge of the community, floor plans, amenities, and surrounding market.
• Complete additional projects assigned by the Regional Property Manager.
• Maintain flexibility to work varying schedules based on business needs.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

We value our employees and offer a comprehensive benefits package designed to support your personal and professional success.

Qualifications

Required

• High school diploma or equivalent; specialized training or an associate degree preferred.
• Minimum of:
• Two years managing a property with 200+ apartment homes, or
• Three years as an Assistant Property Manager at a community with 200+ apartment homes.
• Experience using property management software.
• Proficiency in Microsoft Excel and Microsoft Word.
• Valid driver's license and dependable transportation.
• Thorough knowledge of Fair Housing laws.

Preferred Skills

• Strong leadership and coaching abilities.
• Excellent written and verbal communication skills.
• Strong organizational and time management abilities.
• Ability to prioritize multiple responsibilities.
• Financial acumen with experience analyzing budgets and income statements.
• Strong sales, marketing, and closing skills.
• Professional judgment and problem-solving ability.
• Positive attitude with a commitment to company values.
• Dependable, organized, and collaborative team player.

Physical Requirements

• Regularly stand, walk, and move throughout the property.
• Frequently use hands for computer work and office equipment.
• Occasionally lift up to 10 pounds.
• Work both indoors and outdoors in varying weather conditions.
• Occasionally bend, kneel, stoop, climb, or balance.
• Maintain visual acuity necessary for inspections and computer work.

Time Off

• 10+ days of paid vacation
• Paid sick leave
• Paid birthday off
• 9 paid company holidays
• 401(k) with a 50% company match up to 8%
• Tuition reimbursement for undergraduate and graduate coursework, certifications, and seminars
• Medical, dental, and vision insurance
• Employer-paid Term Life & AD&D Insurance
• Employer-paid Short-Term Disability
• Wellness program