On-Site Community Associate — Customer Experience

Regus; Lisle (IL); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Work life balance

Paid time off

11 Holidays per year

401K with match

Health care

Bonus program

Bright workplace

Training opportunities

Job summary

Regus in Lisle, IL is seeking a Community Associate to support on-site customers and manage the center’s daily operations. You’ll help members with inquiries, setup rooms, and ensure invoices are accurate.

The role emphasizes service, multi-tasking, and relationship building, with MS Office proficiency, and a friendly, proactive attitude. The position offers a competitive hourly rate of around $20.15 and a supportive team.

Qualifications

• Able to manage multiple tasks while delivering excellent customer service.
• Strong communication skills and ability to build relationships.
• Positive, enthusiastic and adaptable to fast-changing situations.
• Experience with MS Office and basic IT equipment.

Responsibilities

• Greet customers and handle inquiries about Wi-Fi, packages, and directions.
• Set up projectors and assist with presentations.
• Ensure services are properly charged and invoices accurate.
• Sort mail and respond to customer requests via email.
• Organize networking events and create promotional posters.
• Close the day by tidying center and directing groups to meals nearby.
• Coordinate with City Manager for guidance on events.

Skills

Customer service

Problem ownership

Positive attitude

MS Office

Basic IT equipment

Tools

MS Office

Job description

Regus in Lisle, IL is seeking a Community Associate to support on-site customers and manage the center’s daily operations. You’ll help members with inquiries, setup rooms, and ensure invoices are accurate.

The role emphasizes service, multi-tasking, and relationship building, with MS Office proficiency, and a friendly, proactive attitude. The position offers a competitive hourly rate of around $20.15 and a supportive team.