On-Site Case Manager | Social Services Advocate

Volunteers-of-Americ; Sun Valley (CA); On-site; USD 32,000 - 33,000; Full time

Job summary

VOALA in Los Angeles is seeking a Case Manager Generalist to provide on-site case management for clients with low acuity. You will screen, assess needs, create individualized plans, and link clients to services across housing, health, and employment supports.

You will coordinate with the service team, advocate for clients before agencies, and help navigate resources. The role requires empathy, resilience, and the ability to work with challenging populations while maintaining client

Qualifications

• Minimum 1 year general experience in case management or similar social services role
• Bachelor's Degree in Social Services related field in lieu of experience
• Finger print clearance, background check and verifications may be required

Responsibilities

• Conducts comprehensive screenings and assessments to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information
• Assess barriers facing the clients and develop a case plan
• Coordinate individualized planning with clients to meet short- and long-term needs
• Provide service linkages and support systems to ensure identified needs are met
• Advocate for client before judicial, community, social service, and administrative bodies as needed

Skills

Case management

Advocacy

Client assessment

Education

HS/GED

Case management training

Tools

HMIS navigation

Job description

VOALA in Los Angeles is seeking a Case Manager Generalist to provide on-site case management for clients with low acuity. You will screen, assess needs, create individualized plans, and link clients to services across housing, health, and employment supports.

You will coordinate with the service team, advocate for clients before agencies, and help navigate resources. The role requires empathy, resilience, and the ability to work with challenging populations while maintaining client