On-Site Case Manager — Community Services Advocate

Volunteers of America Los Angeles; Fullerton (CA); On-site; USD 48,000 - 50,000; Full time

Job summary

Volunteers of America Los Angeles provides case management services to clients with low acuity and coordinates care and resources to meet diverse needs. The Case Manager Generalist handles a caseload and acts as a primary liaison to connect clients with services in a compassionate, client-centered manner.

On-site work is required; candidates must pass fingerprint clearance, have HS/GED (or VOALA Case Management training) and at least 1 year of related experience or a Bachelor’s degree in a

Qualifications

• Must pass fingerprint clearance and background check.
• Ability to perform under emotional stress and conflicts while serving vulnerable clients.

Responsibilities

• Conducts comprehensive screenings and assessments to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information.
• Assess barriers facing clients and develop a case plan.
• Coordinate individualized planning with clients to meet short- and long-term needs.
• Provide service linkages and support systems to ensure identified needs are met.
• Coordinate case conferences with residents, monitor progress of clients on the case plan, and advocate for clients before relevant bodies.

Skills

Empathy

Communication

Multitasking

Education

HS/GED

VOALA Case Management training

Tools

HMIS navigation

Job description

Volunteers of America Los Angeles provides case management services to clients with low acuity and coordinates care and resources to meet diverse needs. The Case Manager Generalist handles a caseload and acts as a primary liaison to connect clients with services in a compassionate, client-centered manner.

On-site work is required; candidates must pass fingerprint clearance, have HS/GED (or VOALA Case Management training) and at least 1 year of related experience or a Bachelor’s degree in a