On‑Site Bilingual Patient Access & Scheduling Specialist

Shriners Children’s Hospital; Pasadena (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

Shriners Children’s in Pasadena, CA is seeking a Patient Access Representative to be the first point of contact for patients and families, ensuring timely scheduling of services and providing excellent customer service. The role requires bilingual Spanish/English skills and accurate data entry across scheduling systems.

Compensation ranges from $23.00 to $30.54 per hour, with full-time on-site work. Join a pediatric-focused team dedicated to compassionate access to care.

Qualifications

• Bilingual Spanish/English required.
• Experience in patient services, scheduling, or registration in healthcare is preferred.
• Strong customer service and communication skills are essential.

Responsibilities

• Serve as front door for patients, providing information to schedule services.
• Triages calls to appropriate departments according to scripts and guidelines.
• Enter accurate scheduling and registration data and assist with financial clearance activities.

Skills

Bilingual Spanish/English

Education

High School Diploma

Associate degree preferred

Job description

Shriners Children’s in Pasadena, CA is seeking a Patient Access Representative to be the first point of contact for patients and families, ensuring timely scheduling of services and providing excellent customer service. The role requires bilingual Spanish/English skills and accurate data entry across scheduling systems.

Compensation ranges from $23.00 to $30.54 per hour, with full-time on-site work. Join a pediatric-focused team dedicated to compassionate access to care.