On-Site Benefits Implementation Consultant

Paylocity; City of Rochester (NY); On-site; USD 37,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) match

Employee perks

Job summary

Paylocity, a leading cloud-based HR and payroll software provider, is seeking an experienced Benefits Implementation Specialist for an on-site role in Rochester, NY. You will partner with clients to understand benefit plans, guide enrollment, and configure system solutions to meet business needs.

The role requires 1+ years in client-facing implementation or related areas, a bachelor’s degree, and strong communication and analytical skills.

Qualifications

• 1+ years of experience in client-facing, implementation, benefits administration, payroll, HR technology, project coordination, or related roles.
• A bachelor's degree required.
• Client Centric Approach: excellent interpersonal verbal and written communication with a customer-focused mindset during implementation.
• Technical & Analytical Aptitude: strong technical and analytical skills; ability to learn new systems quickly.
• Problem Solving & Resourcefulness: applies critical thinking to deliver solutions that meet client needs.

Responsibilities

• Serve as the primary contact for assigned benefits clients, building relationships and delivering customer support.
• Guide on benefits administration processes including enrollment, eligibility, life events, carrier connections, ongoing system functionality.
• Configure and validate benefits administration solutions to align with client plans and compliance.
• Support data collection, conversion, validation, and testing for accurate setup and readiness.
• Consult with clients on best practices and recommend efficiency-enhancing solutions.
• Review client benefit configurations to align with plan designs and carrier requirements.
• Collaborate with Benefits Operations, Implementation, Product, and Account Management to resolve concerns.
• Investigate and resolve benefits-related system issues and escalate when needed.
• Support renewals and open enrollment activities and educate clients on system enhancements.
• Manage multiple implementations with timelines, deliverables, and client satisfaction.

Skills

client-facing

implementation

benefits administration

payroll

HR technology

project coordination

data analysis

Education

Bachelor's degree

Tools

Excel

Job description

Paylocity, a leading cloud-based HR and payroll software provider, is seeking an experienced Benefits Implementation Specialist for an on-site role in Rochester, NY. You will partner with clients to understand benefit plans, guide enrollment, and configure system solutions to meet business needs.

The role requires 1+ years in client-facing implementation or related areas, a bachelor’s degree, and strong communication and analytical skills.