On-site Behavioral Health Supervisor — Lead & Elevate Care Team

Memorial Behavioral Health; United States; On-site; USD 44,000 - 69,000; Full time

Benefits offered by this job

Paid time off

401(k) match

Health/dental/vision insurance

Job summary

Memorial Health is seeking a Supervisor, Behavioral Health to provide frontline leadership and day-to-day supervision for staff within assigned behavioral health programs. You will ensure operations, service delivery, and documentation meet clinical standards, regulatory requirements, and organizational policies, while supporting staff engagement and professional development.

Under the Manager and Clinical Director guidance, you will reinforce accountability, coach colleagues, manage workloads,

Qualifications

• Master's degree in healthcare administration, business administration, public health, behavioral health, social services, or a related field.
• Licensure as a LCPC, LCSW, or equivalent is preferred; CADC certification preferred.
• Experience providing direct services in behavioral health and/or social services.
• Prior experience in a lead, charge, or supervisory role preferred.
• Experience working in regulated service environments (e.g., CMHC, Medicaid-funded services, accreditation standards).

Responsibilities

• Daily Supervision & Operational Support Provide direct, day-to-day supervision of frontline staff within assigned programs.
• Manage daily workflows, schedules, coverage, and assignments to ensure service continuity.
• Address immediate operational issues impacting staff or service delivery.
• Escalate complex operational or staffing concerns to the Manager as appropriate.
• Colleagues Support, Coaching & Performance Monitoring Support onboarding, orientation, and training of new colleagues.
• Provide ongoing coaching, feedback, and guidance to colleagues regarding performance and expectations.
• Reinforce accountability related to attendance, productivity, professionalism, and conduct.
• Identify performance concerns and collaborate with the Manager on corrective action or development plans.
• Clinical & Practice Standards Reinforcement Reinforce adherence to established clinical standards, policies, and procedures.
• Support implementation of supervision frameworks and clinical expectations established by Clinical Directors.
• Serve as a resource to colleague on routine clinical, documentation, and practice-related questions.
• Identify and escalation complex clinical concerns, ethical issues, or scope-of-practice questions.
• Quality, Safety & Compliance Support Monitor day-to-day compliance with documentation, service delivery, and practice standards.
• Identify and report risks, incidents, or safety concerns in accordance with policy.
• Participate in audits, reviews, and quality improvement activities as requested.
• Support implementation of corrective actions and quality improvement initiatives at the team level.
• Team Coordination & Continuum of Care Support Support coordination of care and effective communication within and across teams.
• Reinforce effective handoffs and transitions between programs or levels of service.
• Ensure colleagues understand their role within the broader behavioral health continuum.
• Promote trauma-informed, recovery-oriented, and culturally responsive practices in daily work.

Skills

Leadership

Behavioral health

Staff coaching

Regulatory compliance

Direct services

Education

Master's degree

LCPC/LCSW licensure preferred

Job description

Memorial Health is seeking a Supervisor, Behavioral Health to provide frontline leadership and day-to-day supervision for staff within assigned behavioral health programs. You will ensure operations, service delivery, and documentation meet clinical standards, regulatory requirements, and organizational policies, while supporting staff engagement and professional development.

Under the Manager and Clinical Director guidance, you will reinforce accountability, coach colleagues, manage workloads,