On-Site AV & Learning Tech Lead

Loyola University Chicago; Chicago (IL); On-site; USD 63,500 - 85,000; Full time

Job summary

Loyola University Chicago seeks a Sr Technology Coordinator to advance classroom and event technology through hands-on project work and system improvements. You will lead AV equipment maintenance, coordinate installations, and collaborate with faculty, IT teams, and vendors to modernize learning spaces.

The role requires a Bachelor's degree with related experience, strong analytical skills, and proficiency with Crestron, Q-SYS, Zoom, Panopto, and LMS tools.

Qualifications

• Bachelor's degree in a related field with five years of experience.
• Preferred certifications in PM or multimedia control systems are a plus.
• Experience with classroom AV and instructional technology.

Responsibilities

• Delivers positive user experience through clear communication and proactive technical support.
• Supports IT service management by triaging requests and tracking resolutions.
• Maintains area documentation and improves processes.
• Manages inventory of IT assets.
• Participates in professional development and training.

Skills

Analytical skills

Problem solving

Windows & Mac OS

Crestron

Q-SYS

Zoom

Panopto

Office 365

AV/IT tech

LMS experience

Education

Bachelors degree in IT/CS/Business/Education

Five years relevant experience

Tools

Crestron

Q-SYS

Zoom

Panopto

Office 365

Brightspace LMS

Job description

Loyola University Chicago seeks a Sr Technology Coordinator to advance classroom and event technology through hands-on project work and system improvements. You will lead AV equipment maintenance, coordinate installations, and collaborate with faculty, IT teams, and vendors to modernize learning spaces.

The role requires a Bachelor's degree with related experience, strong analytical skills, and proficiency with Crestron, Q-SYS, Zoom, Panopto, and LMS tools.