On-Site Automation Systems Operator — $1k Sign-On

Ricoh USA, Inc.; Burlington (MA); Sur place; USD 30 000 - 40 000; Plein temps

Résumé du poste

Ricoh USA, Inc. is seeking a Systems Administrator / Systems Operator (SA) to operate and support client automation systems on-site across designated Service Advantage Partner locations in the Burlington, MA area.

The role emphasizes uptime, performance, and expert technical support. Responsibilities include installing and updating system software, troubleshooting, data analysis, and collaboration with Partner Support to ensure customer satisfaction and continuous improvement in automation

Qualifications

• Associate degree, four-year apprenticeship, or equivalent training in Robotics, Mechanical, Mechatronics, or Electrical disciplines.
• Demonstrated professionalism in appearance and conduct.
• Experience and proficiency with automated systems and software-based controls; electrical and electronic principles; Linux environments and tools including Java, XML, SQL, and database administration; PLC programming; Industrial PC systems.

Responsabilités

• Provide front-line operational support for client automation systems, including robotics, 3D printing, workstations, and related technologies.
• Operate and support automated systems, software-based control systems, and associated electrical and mechanical equipment.
• Deliver hands-on electro-mechanical support, including use of Linux and command-line tools, to maintain and troubleshoot client systems.
• Maintain direct communication and coordination with client vendor partners at the Partner level.
• Support client KPIs by maximizing system uptime and operational efficiency.
• Perform system software installations and updates according to client specifications.
• Diagnose and remediate system issues to ensure high performance and reliability.
• Collect, analyze, and interpret data to support technical decision-making.
• Complete assigned technical training on supported client systems.
• Review and stay current on all technical documentation related to supported systems and products.
• Proactively identify opportunities for process improvement and operational excellence.

Connaissances

Automation systems

Electro-mechanical

Troubleshooting

Customer service

Communication skills

Formation

Associate degree or equivalent training in Robotics/Mechatronics/Electrical

Outils

Linux

Java

XML

SQL

PLC programming

Description du poste

Ricoh USA, Inc. is seeking a Systems Administrator / Systems Operator (SA) to operate and support client automation systems on-site across designated Service Advantage Partner locations in the Burlington, MA area.

The role emphasizes uptime, performance, and expert technical support. Responsibilities include installing and updating system software, troubleshooting, data analysis, and collaboration with Partner Support to ensure customer satisfaction and continuous improvement in automation