On-Site Admissions Operations Analyst

Cal Poly Pomona; Pomona (CA); On-site; USD 54,000 - 78,000; Full time

Job summary

Cal Poly Pomona is seeking an Admissions Operations Support Analyst in Pomona to support undergraduate and graduate admissions, review applicant data, and coordinate processing workflows. The role requires strong attention to data accuracy and customer service, with duties spanning data entry, eligibility checks, and handling inquiries.

The position is full-time, on-site, with a typical 8am–5pm schedule, and falls under CSUEU Unit 9.

Qualifications

• Bachelor's Degree or equivalent training/experience in administrative fields.
• Ability to learn, interpret, and apply policies.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines.
• Familiarity with data entry, records maintenance, and data reconciliation.

Responsibilities

• Process admissions documents and maintain accurate applicant records.
• Coordinate applications for admission decisions and review eligibility information.
• Support front-facing Admissions desk and assist visitors as needed.
• Respond to inquiries about the application process and admissions status.
• Collaborate with Admissions, IT, and campus partners to resolve data issues.

Skills

Customer service

Communication

Multitasking

Data accuracy

Education

Bachelor's degree

Equivalent training/experience

Tools

PeopleSoft

Slate

Bronco Applicant Portal

Microsoft Outlook

Excel

Job description

Cal Poly Pomona is seeking an Admissions Operations Support Analyst in Pomona to support undergraduate and graduate admissions, review applicant data, and coordinate processing workflows. The role requires strong attention to data accuracy and customer service, with duties spanning data entry, eligibility checks, and handling inquiries.

The position is full-time, on-site, with a typical 8am–5pm schedule, and falls under CSUEU Unit 9.