Admissions Operations & Tech Support Analyst

Opt For Healthy Living; Pomona (CA); Hybrid; USD 54,000 - 78,000; Full time

Job summary

Cal Poly Pomona's Admissions Office is seeking an Admissions Operations & Technical Support staff member to coordinate applicant review workflows, monitor progress, and ensure accurate processing of admissions data in PeopleSoft and related systems. You will handle complex cases, conduct data cleanup, and support front-line inquiries.

This role requires strong organizational skills and a service-oriented approach.

Qualifications

• Bachelor's Degree - or equivalent training and administrative work experience.
• Experience with admissions workflows and data processing.
• Strong written and verbal communication skills.
• Ability to analyze data and resolve discrepancies.

Responsibilities

• Coordinate applicant review workflows and monitor progress to ensure timely decisions.
• Maintain accuracy and integrity of admissions records and data in systems like PeopleSoft.
• Prepare applications for admission decisions and support complex cases.
• Collaborate with Admissions, IT, and campus partners to resolve data and process issues.

Skills

Organizational skills

Customer service

Communication

Education

Bachelor's Degree or equivalent

Tools

PeopleSoft

Job description

Cal Poly Pomona's Admissions Office is seeking an Admissions Operations & Technical Support staff member to coordinate applicant review workflows, monitor progress, and ensure accurate processing of admissions data in PeopleSoft and related systems. You will handle complex cases, conduct data cleanup, and support front-line inquiries.

This role requires strong organizational skills and a service-oriented approach.